Healthcare


Patient Communications: Easy to Read and Understand

Revenue cycle management is a difficult process in a time where debt is increasing, margins are growing thinner, and it is hard to determine what the future will bring.

Healthcare organizations have to be able to provide convenient communications to the patient while providing flexible ways for the patient to make payments in order to increase cash flow.

DNI provides HIPAA compliant, effective billing and collection solutions for hospitals, physician management groups, labs, clinics, and healthcare organizations.

Solution Categories:

  • Statements
  • Collection Letters
  • Electronic Bill Presentment & Payment
  • Appointment Reminders
  • Physician Recruitment Packages

DNI specializes is designing and formatting patient documents for print & mail and electronic document delivery with payments.

The DNI Delivery Option Center (DOC) will allow you to schedule, track, and manage all communications through one centralized platform:

Customer Profile

Stores customer contact information including which method of communication he/she prefers as well as preferred payment method.

User Management

Create new users for employees as well as members. Contact information, usernames, passwords, and permissions are assigned by administrators of the platform.

Web Proofing

Allows your team to review files and samples before releasing a file to process. Quickly search for records by name or account number. You can omit or delete certain records from the file and release the remaining records for processing.

Dashboard

Provides historical information on files processed including date received, number of documents, and the status of the files.

Record Search

Utilize advanced search methods to review patient documents with options to combine documents into one PDF.

Payments

Easily manage payment history with search tools including account number, status, amount, payment type, and payment date.

Reports

Review any item from a series of reports including delivery activity, member enrollment and activity, payment history, employee activity, account summaries and disclosure unacceptance reports.

DNI will work with you to solve the issues you are facing today by providing you a flexible solution for reducing your costs associated with patient communications.

Contact us today for more information.