UTILITIES
Billing Presentment, E-Billing Solutions, and More
One of the top issues that utilities face is offering consistent bill presentment and mail delivery for customers. With our state-of-the-art facilities, and as the largest client of the USPS in Tennessee, DNI is the fastest and most efficient Bill Print and E-Billing Solutions Provider for clients. DNI manages print and bill/payment solutions with regional partners like CSA and with utility clients across North America.
Document management and delivery platforms transform communication with customers. The DNI platform gives employees and customers easy access to information and streamlines communication and payments. Eliminate the hassles of looking up records on multiple platforms or draining IT resources with document archiving. Improve payment cycles and communication with customers with a more global solution from DNI.
Accelerate Bill Delivery
As a USPS certified full-service provider, mail is inspected, approved, and accepted by the USPS onsite at DNI — improving accuracy and delivery time for customer bills.
Diversify Bill Presentment and Payment
Electronic delivery of bills and notices through email, SMS, and IVR channels give customers options on how they receive documents and make payments.
Stop Babysitting and Relax
Your DNI account manager oversees the production, details, and deadlines every day with powerful software and a firm commitment to you.
Manage Customers Easily
Manage customer’s information, payment history and more from our secure, online, self-service platform.
Enhance the Customer's Experience and Grow
Maximize promotion opportunities while reducing customer service calls with smarter, easier to read statements thru DNI’s communications design team.
Behind-the-Scenes Compliance
Securing delivery of the most sensitive documents – SOC 2 Certification, HIPAA Compliant, PCI-DSS